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Retail Branch Manager – Worcester / CAPE TOWN 9 views

Service Solutions - Cape Winelands, Western Cape - Retail Branch Manager Worcester / CAPE TOWN A vacancy exists for a suitably qualified and experienced Retail Branch Manager The successful candidate will be responsible for managing all aspects of the branch by increasing sales, profitability, market share and customer and employee satisfaction by co-ordinating sales, branch operations and staff development activities Herewith an outline of this role, but not limited to: Lead and Manage Staff Manage Customer Service Standards Manage Communication in the Work place Manage Inventory Control Manage Sales Performance Manage all Financial and Operational Aspects of Branch Loss Control & Security General Admin Health and Safety Manage Merchandise and Housekeeping Manage Stock Take Critical Skills: Problem Solving & Decision Making Planning Delegation Meeting Management. Critical Thinking Conflict Management Skills Proficient in MS Office with excellent computer skills knowledge Must have good telephone skills Excellent Customer Service Skills Ability to listen and interpret information accurately Planning and organising skills Numerical Skills Good Communication Skills Selling Skills A pleasant and controlled manner of dealing with people at all times An enthusiastic, outgoing person who is self-confident, with a positive attitude is desired for this position Knowledge: Stock Product Knowledge Price List Knowledge Know how to enquire on Axapta system Know company policy with regards to customer services Product and pricing knowledge Knows the services the company has to offer Knows general operation of the company Qualifications & Experience: At least 5 years sales experience, with a proven track record in exceeding targets Relevant Sales or Management qualification would be an advantage Own Transport - Essential Valid Drivers Licence Essential As this is a position of honesty and integrity, the successful candidate should possess a positive credit and criminal history as per our clients requirements Salary Negotiable depending on experience Please forward CV + Salary Expectancy + Recent Photograph to Yolanda at [email protected] - Permanent - Full-time




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