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Guest Relations Officer – 5 Star Lodge – Limpopo – Limpopo, South Africa 30 views

Zeebra Junction - Limpopo - Overview My Client a well known 5* Collection of Lodges in the Madikwe Game Reserve - North West Region is urgently recruiting for a Guest Relations Officer for one of their Lodges. Remuneration: Competitive Salary offered Single status accommodation All meals Uniforms provided Reports to the Lodge Manager and will be working alongside Ops General Manager, when Lodge Manager is on leave. Requirements; Tertiary Diploma Hospitality Management / Lodge Management Must have a driver's license, with PDP would be an advantage Experience in a lodge environment - preferable Fully computer literate and familiar with Hospitality Property Management and POS systems. Excellent communications skills Organizational skills Outstanding Guest interaction skills Key Focus Areas: Guest Relations providing the ultimate Guest Experience Communicate relevent information to departments and guests as required Day and evening hosting duties - so candidate will need flair and personality to create a warm and friendly ambiance during dinners. Email link between reservations, admin manager & guests Administrative and operational requirements -taking full control of Front Office environment Full ownership of Gallery including but not limited to - displays stock control and sales Compiling daysheets Compiling transfer sheets Updating the guides board with new check in and check outs Posting of guests dockets (bar, curio etc.) Handling Finances Stocktakes - bar, curio Curio Sales Room checks F & B knowledge to ensure that during service times that bar and kitchen service goes smoothly Applications should be sent to : Preferably apply online to the advert alternitivly send applications to : [email protected] Applications must include: updated and detailed CV with correct contact information Recent Head and shoulders photo Indication of current salary that can be backed up with a payslip... - Permanent - Full-time

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