Student Information System Administrator 18 views

Makhawini Recruitments - Durban, KwaZulu-Natal - POSITION SUMMARY: The Student Information System (SIS) Administrator using a strong working knowledge of computer applications, processes and procedures, partners with University constituents to insure that the SIS application is working as intended. The SIS Administrator is responsible for user permissions, academic system configuration, data and integration of data to/from other applications. The SIS Administrator will manage modifications to the system. End user requirements for modifications are collected, documented and the system configurations implementation in a timely manner. The SIS Administrator interfaces with all constituencies of The company . He/She exhibits the highest professional standards, good customer service, and exhibits sound ethical principles and services customers accordingly. DUTIES AND RESPONSIBILITIES: · Partner with the system super users of the University business units (Admissions, Marketing, Academics, Finance, etc.) to establish a thorough understanding of business policies, processes, and strategic objectives as they relate to the SIS application. · Identify opportunities to use SIS technology to meet strategic objectives and daily operational needs of business unit. · Manage and maintain SIS configuration and settings including access permissions. · Understand and manage system integrations and data flow into/out of the SIS. (SIS-CRM-LMS) · Provide daily support to ensure operations are working as expected and designed. · Perform analysis of business systems needs and impacts of business changes. Keep management informed of system decisions and business change impacts. Demonstrate sound judgment in recommendations made regarding change controls. · Assemble, document, and maintain requirements and change control documentation · Demonstrate sound project management methodologies in approach to project tasks and deadlines. · Manage the preparation and participate in testing and end user systems acceptance testing. Insure results of testing meet functional requirements as specified by end-user. · Remains knowledgeable about capabilities of the SIS application. Accurately and professionally represents system capabilities and options to end users, management and other IS and team members. · Works closely with SIS and other system vendors in regard to understanding system enhancements, integration discussions and support. · Recommend appropriate system enhancements; evaluate system requirements, scope and priorities. · Other duties as assigned by management. POSITION REQUIREMENTS: Formal Education and Certification · University bachelors in a computer related field or 3-5 years equivalent experience in a similar position. Knowledge & Experience · Knowledge: Experience with Campus Management Campus Nexus preferred. Enterprise applications. (SIS, CRM, LMS, etc.) Crystal Reports, SQL reporting and other data mining and reporting tools also preferred. Must be proficient in Word, Excel, Project and Visio. · Education: BA/BS in Business, Information Technology or similar field desired. · Strong problem solving abilities essential; must demonstrate ability to make decisions and evaluate different and varying data points. Independent decisions using good judgment is critical. · Must have demonstrated ability to exercise independent judgment in planning, organizing, and performing business analysis and administration tasks. Must be able to independently set priorities of tasks among multiple assigned projects. · Ability to communicate professionally, with clarity and brevity, in writing and orally. · Must be able to work under frequent pressure to meet deadlines. · Ability to balance urgency of assignments and timeliness of completion. · Ability to perform basic statistical analysis. · Ability to think through issues and make good independent decisions as to the urgency and need to escalate problems quickly. · Strong interpersonal, written, and oral communication skills and ability to communicate effectively both orally and in writing · Able to conduct research into programming issues and products as required. · Ability to present ideas in user-friendly language. · Highly self-motivated and directed, with full attention to detail. · Proven analytical and problem-solving abilities. · Able to effectively prioritize tasks in a high-pressure environment. · Strong customer service orientation. · Experience working in a team-oriented, collaborative environment. · Understand and follow oral and written directions · Work independently with little direction · Operate a computer, scanner, camera and other computer related equipment · Able to write and edit clear, concise, accurate, and effective informational materials for public distribution · Ability to analyze situations accurately and adopt an effective course of action · Ability to demonstrate an understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, cultural, disability, religious background and sexual orientation of university students, faculty and staff · Ability to establish and maintain cooperative and effective working relationships with others · Ability to read and discern various materials · Hearing and speaking to exchange information in person and on the telephone Work Conditions · On-call availability · Sitting for extended periods of time · Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components · Routine lifting and transporting of moderately heavy objects, such as computers and peripherals · Must work with schedules and time lines... - Permanent - Full-time




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