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Solutions Architect 24 views

Dimension Data - Port Elizabeth, Eastern Cape - Solutions Architect Looking for the next step in your career? Enjoy a challenge? Do you have an ambition for innovation? Want to make a difference? If you join our growing global team, you’ll be working for an industry leader with offices across five continents, in over 47 countries and more than 28 000 employees. You will work with some of the leading world brands across the Fortune 100 and Fortune 500 companies – who are all relying on Dimension Data to help them use the power of technology to achieve their ambition in this digital era.You’ll be part of a team who’s passionate about making a difference to the way technology shapes how we live and work – whether it’s protecting the rhino, connecting the G20 Summit, or revolutionising cycling, giving you the opportunity to do great things. You’ll be joining a Global Top Employer, recognised for investing in talent because people are at the heart of our success. You provide the skills, passion and ideas, and we’ll provide the platform to realise your ambitions.Great talent. Great teams. Great work. Great opportunities. Want to be part of our team? The primary objective of the Networking Solutions Architect is to ensure the design of solutions that enable automated and virtualised computing across client environments. They operate across markets, providing integrated solutions. This employee will collaborate with clients, account executives and engineers to understand business requirements, design architectures and deliver professional proposals. What you'll be doing Solution design The Solutions Architect is a consultative technology and solution focused specialist who has the ability to create excellent client relationships with their technical expertise in solutions. In addition to being viewed as a trusted technical advisor to the client, the Solutions Architect will also have responsibility for solution design and business development. The Solutions Architect provides technical support and expertise in analysing client requirements, in conjunction with the client’s current network and system capabilities and ensuring technical solutions will accomplish the client's objectives. Contribute to proposals These employees demonstrate strong client engagement skills with clients of a mid-complexity base. This requires the ability to participate or lead in scope of work determination, product pricing and RFP/RFI responses. The Solutions Architect works closely with the Client Manager throughout this process and will also assist in the decision to pursue or abort a deal. They assist with the determination of outsourcing, product pricing and collaborates with the Client Manager to develop an implementation solution. Proof of concept A strong vendor relationship is required to ensure an understanding of the vendor’s products business and technology positioning. The individual is expected to manage client proof of concept (POC) initiatives, which will require the involvement of the appropriate resources, and setup and delivery of the POC. To obtain a working client solution the individual acts as a bridge between the client, Engineers and Consultants (technical solution viability) and Project Management teams (project initiation). On all medium sized engagements the Solutions Architect owns the proposed solution and transitions the build / implementation to the delivery team. This means that he/she remains engaged with the client all the way through to the transfer to managed services and returns as “thought leaders” for the next opportunity. All processes should comply with all defined project management methodologies. Implement solution Vendor product and technology certification is required. They use their previous technical project lead experience to guide successful implementation of a solution. Opportunity realisation Specifically relating to opportunity pursuit the Solutions Architect will: Evaluate each opportunity for alignment with Dimension Data capabilities and business policy. Prepare the executive summary that outlines all of the information gathered from the client in regards to their needs, as we understand them Document the proposed technology solution Document the statement of work along with all labour requirements Work with the Client Manager to prepare the pricing format that will be supplied to the customer. Perform the actual solution design and prepare a parts list outlining equipment to be provided. Develop and manage a proof-of-concept as such may be required Engage all technical resources required for an accurate solution design. Prepare a network diagram outlining the proposed solution Document all deliverables and what constitutes a successful completion. Verify the proposal’s accuracy and sign off on the final documents to be presented to the client Assist the Client Manager during the final presentation to the client as appropriate Behavioural skills As corporate citizens they are good team players and exhibit the required level of management skills required from middle level managers. He or she practices two-way communication and listens to understands other’s point of view. Solutions Architects have good analytical and consulting capabilities. They demonstrate the ability to collaborate and communicate effectively with team members, contributing to their success. Requirements: Education, Training and Experience Degree in Information Technology or Computer Science Multi-disciplinary IT background, in a large infrastructure outsourcing environment Relevant vendor certifications (e.g. CCNP or CCIE) Experience At least 8 - 10 years' experience A good understanding of the vast range of IT operations and Dimension Data service offerings Thorough experience in products and understanding of industry best practices Proven consulting experience Demonstrated experience working with backup and recovery systems (BRS) Personal Attributes and Skills Required Skills and knowledge Knowledge and understanding of IT industry environment and business needs Knowledge of solutions capabilities and how the solution is designed to be integrated into the client environment Interpersonal skills with the ability to develop and maintain solid stakeholder relationships Strong communication skills (verbal and written) Sound consulting skills and the ability to recognise opportunities for future business within an account Assertive in approach coupled with confidence in area of expertise coupled with excellent leadership skills Attributes Ability to persuade, negotiate and influence key stakeholders A go-getter with the ability to work in high-pressure situations Ability to establish and manage processes and practices through collaboration and the understanding of business Ability to manage urgent and complex tasks simultaneously Next career steps TBC What would make you a good fit for this role? Join our growing global team and accelerate your career with Dimension Data. Apply today. Diversity in Dimension Data Dimension Data is an equal opportunity employer with a global culture that embraces diversity. All qualified applicants will receive consideration for employment and will not be unfairly discriminated against on any arbitrary ground including race, colour, sex, religion, national origin, veteran status, disability, gender identity, sexual orientation, or other protected category.... - Permanent - Full-time

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